Shopping Guide
ご利用ガイド
Thank you for visiting the 8ed Studio online store. If you cannot find the answer to your question in the User Guide, please contact us using the inquiry form at the bottom of this page or by emailing us at support@8ed-studio.com.
About Canvas Stretch Mat
Of course, it can also be used as a yoga or Pilates mat.
However, this product is primarily designed for stretching—helping you comfortably extend your range of motion—and uses a soft, suede-like fabric that is naturally smooth to the touch.
Because of this, please be aware that the surface may feel slippery during advanced poses that require strong foot pressure or core-based balance.
*We do not recommend using this mat for activities involving heavy sweating, such as hot yoga.
The stretch mat is approximately 8mm (0.8cm) thick.
It is designed to blend naturally into your space even when left on the floor, providing just the right amount of cushioning for daily stretching and time spent on the floor.
We also prioritize a balance between the peace of mind of kneeling or leaning on your elbows and the lightness that allows you to stretch whenever inspiration strikes.
Canvas Stretch Matの通常サイズは、横幅の表記を「W61cm」から「W60cm」へ変更いたしました。
現在、旧表記(W61cm)と新表記(W60cm)のパッケージが混在する場合がございますが、商品の品質・仕様に変更はございませんので、ご安心ください。
なお、製品の特性上、サイズには多少の誤差が生じる場合がございます。
詳しくは、こちらのお知らせをご確認ください。
The TPE material of the mat is heat resistant and can be used on underfloor heating without any problems, but high temperatures for long periods of time may cause the material to deform.
When using the mattress, please set the floor heating to a low to medium setting, and to prevent too much heat from building up between the floor and the mattress, please turn the mattress over occasionally to allow air to circulate, allowing you to use it with greater peace of mind.
After use, gently wipe off any sweat with a soft, dry cloth and let it air dry in the shade.
When storing, please roll the mat rather than folding it. Folding may cause temporary creases due to the nature of the material.
Avoid storing the mat in hot, humid locations.
While the product is thoroughly inspected before shipping, please be aware that due to the nature of the material, friction or moisture may cause slight color transfer.
We do not recommend using this mat for activities involving heavy sweating, such as hot yoga.
Using a well-diluted aroma water to wipe the mat can add a pleasant scent without damaging the suede fabric (please use only colorless, alcohol-free aroma water).
Dilute a neutral detergent with lukewarm water, then gently wipe the surface with a slightly dampened soft cloth.
To prevent any detergent residue from remaining, wipe the surface again with a separate cloth dampened with clean water.
Avoid direct sunlight and let the mat air dry thoroughly in a well-ventilated, shaded area.
*The surface is made of a suede-like material. To help maintain its soft texture over time, we do not recommend machine washing or dry cleaning. Please also avoid using bleach, alcohol, or stiff brushes.
Regarding care after Pilates or stretching, you may wipe it down with an alcohol-based sanitizing wipe.
If you are concerned about sweat or dirt, gently wipe the surface and then gently wipe it with a dry towel to ensure it is thoroughly dried. This will allow for a more comfortable experience during use.
Please note that continuously rubbing it vigorously or leaving it soaked in a large amount of alcohol for an extended period may damage the material. Therefore, we recommend only a light wipe.
Although we have thoroughly inspected the product, please note that due to the characteristics of the material and the printing process of the design, color transfer may occur in rare cases when used with white or light-colored clothing depending on the environment, such as friction, sweat, or wetness .
This product is made of suede material, so you can vacuum smoothly without it getting caught.
However, because it is thick,
Please note that if an automatic cleaning robot passes over the surface, the edges may be slightly curled up by the tires, depending on the model.
This product is carefully packaged in its original case, making it ready to give as a gift just as it is!
We hope you'll consider it as a thoughtful gift for someone special, or for occasions such as housewarmings, weddings, or the arrival of a new baby.
*Please note that due to the size of the stretch mat, we are unable to offer special gift wrapping.
At 8ed Studio, we have introduced an e-gift feature that allows you to send gifts without knowing the recipient's address. Please feel free to use it to send gifts to your loved ones!(Japan only)
Don't worry if you don't know the recipient's interior preferences. This is an e-gift that allows the recipient to choose from 10 designs. Click here for details
In order to reduce the burden on shipping and protect the environment, 8ed Studio does not enclose invoices or receipts with products. If you would like a receipt, you can download it from the purchase completion screen or My Page.
Our bulk purchase discount for stretch mats is as follows:
・Buy 2 stretch mats, get 10% off the second mat.
・Buy 3 or more stretch mats, get 10% off all mats.
*Automatically applied at checkout.
*Does not apply to e-gift products.
*Cannot be combined with other coupons.
This discount is offered by returning a portion of the shipping costs saved through consolidated shipping, so it only applies when all items are shipped to the same address.
If you wish to send items to different shipping addresses, you will need to place separate orders, and the quantity count for the bulk purchase discount will also be separated. Thank you for your understanding.
To customers before purchasing
Shipping is free nationwide for all products. However, a flat shipping fee of ¥500 (tax included) applies to orders shipped to Okinawa Prefecture.
Orders placed before 12 noon will be dispatched the same day, and will usually be dispatched within one business day (excluding Sundays and public holidays).
Regarding your "Delivery box preference," please enter it in the order notes on the cart screen and we will do our best to accommodate your request, but please note that we cannot accept detailed specifications due to automatic connection with the warehouse.
We accept requests for a specific delivery date and time between 3 and 30 days after your order date.
If you would like to request a delivery date, please set your preference on the cart page before proceeding to payment.
*If you would like your order shipped as soon as possible, please leave this field blank when placing your order.
*We apologize, but we are unable to accommodate delivery date requests for Okinawa Prefecture or remote islands. Orders to these areas will be shipped as soon as they are ready.
Sorry, we are currently only able to respond to enquiries by email.
You can contact us via the chat at the bottom right of the screen or at info@8ed-studio.com.
We will respond to your inquiries via email during business hours from 10:00 to 17:00 (excluding Saturdays, Sundays, holidays, and the New Year holidays).
At 8ed Studio, instead of the traditional login method using an email address and password, we use a login method based on a one-time verification code sent to your registered email address or via SMS, in order to help prevent unauthorized account access.
This eliminates the need to manage a password, providing a simpler and more secure system. Please feel free to use it with confidence.
We offer international shipping to countries and regions around the world via EMS (Express Mail Service) . You can also change your shipping country, language, and currency by clicking the globe icon at the bottom left of the screen.
*Please note that customs duties will be charged separately upon receipt.
For more information, please see the Specified Commercial Transactions Act page .
To customers after purchase
We apologize, but in order to ensure prompt delivery of your products, we do not accept cancellations as we begin shipping immediately after your order is completed.
After placing your order, we will automatically send you an order confirmation email.
The sender address of the automatically sent email will be from the "@8ed-studio.com" domain.
If you do not receive an email from us, please check your email reception settings and spam folder.
*It may take several minutes to several hours for the automated email to arrive.
In addition, if you use a mobile phone email address, the spam filter function may automatically reject emails sent from our store.
Please set "info@8ed-studio.com" as a designated email address to receive emails, or "@8ed-studio.com" as a designated domain to receive emails.
Please note that automatically sent emails cannot be resent.
If you have forgotten your order details or payment information, please contact us at info@8ed-studio.com.
Returns or exchanges are only possible if the product you receive is irreparably damaged or soiled, or if the product you receive is different from the product you ordered.
*We cannot accept returns or exchanges due to customer reasons such as size changes, color, or different images.
If the item is defective, we will exchange it for a new one or provide a full refund.
Please contact us within 7 days of receiving the product.
Please include this information when contacting us to ensure a smooth response.
・Order number ・Name of the person who placed the order ・Defective part (please attach a photo or video.)
Regarding the delivery note, one without price displayed will be enclosed in the outer box of the product.
You can download a PDF receipt from your My Page after your order has been shipped.
*If you would like to change the notes on your receipt, please contact us with your order number and we will respond to your request individually.
International Shipping
8ed Studio handles completely original products developed in-house by Japanese companies. Once your order is placed, it will be shipped from our warehouse in Japan to your country via EMS.
May your self-care be more comfortable and fulfilling 🪽
Our store offers international shipping to countries and regions worldwide via EMS (Express Mail Service). You can also view our online store by switching the delivery country, language, and currency using the globe icon in the bottom left corner of the screen.
Typically, we ship products from our Japanese warehouse within [2-6 business days] of order confirmation.
- International shipments may be subject to customs duties, import consumption tax, and customs clearance fees. These charges are levied based on the customs regulations of each country and are the responsibility of the recipient. They are not included in the product price or shipping costs. We appreciate your understanding.
- These amounts vary significantly by country and region, and we cannot provide an exact estimate of these costs in advance.
- If a shipment is returned due to refusal to pay customs duties, expiration of the storage period due to absence, or any other reason preventing delivery, the round-trip shipping costs, return handling fees, customs duties, and other incidental charges will not be refunded.
- International shipping is handled by EMS (Express Mail Service), with delivery usually taking around 7-15 business days.
However, delays may occur due to customs inspections, local postal conditions, weather, etc. - Final delivery in each country is handled by the local postal service (e.g., USPS, Australia Post, Korea Post, etc.).
- Once your order has shipped, we will send you an email with your tracking number.
International shipping costs will be automatically calculated on the checkout page after you add items to your cart.
- In some countries/regions, EMS delivery may be suspended or restricted due to factors such as security situations, natural disasters, postal conditions, and international circumstances.
- Japan Post continuously updates the latest information regarding areas where delivery is not possible or acceptance is suspended.
Please check here for details (you will be redirected to the official Japan Post website).
(*Official information is provided as the primary source. The content has not been altered by our store.)
- Shipping costs will be automatically calculated based on the country/region and weight when you enter your address on the checkout screen, according to the EMS rate chart.
- Shipping fees vary depending on the order contents and packaging weight.
- Customs duties, import taxes, and customs clearance fees incurred during delivery are not included.
- If you have any questions, please contact customer support (support@8ed-studio.com).
Please note that for international shipments, services such as e-gift items or specified delivery dates and times are not available due to the nature of their functions.
E-Gift for Loved Ones
E-gifts where the recipient can choose the design
For a friend who is feeling a bit tired from childcare or work, or for a colleague who is suffering from back pain, this is a great gift for Father's Day, Mother's Day, housewarmings, or weddings.
With e-gifts, you can send gifts even if you don't know the recipient's address, and the recipient can choose their favorite design.
Give a gift that expresses your wish for the health of a loved one.



